Subprocessors
Updated: 19 May 2026
Tawi is the public brand. TawiGo is the product. We use service providers to operate hosting, security, model routing, payments, support, and infrastructure. The actual provider used may depend on the user's selected feature, region, payment method, and configuration.
| Provider category | Purpose | Examples |
|---|---|---|
| Cloud and edge infrastructure | Hosting, routing, CDN, DNS, object storage, security controls | Cloudflare, Hetzner, equivalent infrastructure providers |
| AI model and inference providers | Processing user-approved prompts, tool calls, voice, research, coding, or automation requests | OpenAI, Anthropic, Google, Groq, local model runtimes, user-provided model keys where enabled |
| Payments | Billing, payment processing, fraud prevention, refunds, receipts | Stripe, PayPal, M-Pesa, Flutterwave, Paddle, equivalent regional processors |
| Communications and support | Support requests, operational notices, account communications | Email/support providers used by TawiGo |
| Observability and security | Reliability monitoring, abuse detection, incident response, security evidence | Monitoring, logging, metrics, and alerting systems used by TawiGo |
Limited use
Subprocessors are used to provide TawiGo functionality, not to sell user data or use user data for unrelated advertising, creditworthiness, or lending decisions.
Questions
Contact support@tawi.ai for subprocessor questions.